Simplified ALM defect automail
We are using HP ALM for a highly secure project, which is also being used by our vendors. We would like to restrict the information that is shared in the defect emails that are sent out. We would like...
View ArticleGetting error in UFT RRV about Extended Storage repository
In the Run Results viewer, I am trying to create a defect in ALM using Option from Tools-> Add defect. I am getting the following error and I have no idea what this means:> "You do not have the...
View ArticleHow can you remove the included history that ALM sends in the defect automail??
How can you remove the included history that ALM sends in the defect automail??
View ArticleHow can you change the automail subject line in defect emails?
How can you change the automail subject line in defect emails?
View ArticleDefect not linking to test instance in ALM
When our testers run a test and create a defect during that run it does not show in the linkages when we look at the test instance in the test set, how can we make this work?
View ArticleALM synchronizer FAILED_TO_READ_EP_ENTITY_TYPES
I installed the latest synchronizer for 12.60 Patch 1 for use with Jira v7.12.1. I am able to connect to both endpoints but am not able to retrieve schema. Synchronizer passes the initial connection...
View ArticleCan ALM and Quality Center integrate with Okta single sign on?
Can ALM and Quality Center integrate with Okta single sign on?
View ArticleUpgrade/Change Java version under ALM 12.55?
We are trying to find out if we can change or upgrade the underlying java version that ALM 12.55 uses for security/licensing reasons, also can Open JDK be used?
View ArticleUnable to open the run results. To Open the run results, install the HP Run...
After our recent ALM upgrade, I am currently unable to click on a failed run to view the results from ALM. I reran my UFT installation to make sure I had the appropriate add-ins installed, and it looks...
View ArticleDoes going from version 12.21 of ALM to 12.60 require a project upgrade?
Does going from version 12.21 of ALM to 12.60 require a project upgrade?
View ArticleHighest sprinter version supported for ALM 12.50
We are on ALM 12.50 Patch 1, we are trying to figure out what the highest version of sprinter that we can use that would be supported.
View ArticleWhen syncing description field between Jira and ALM with ConnectAll we are...
When syncing description field between Jira and ALM with ConnectAll we are seeing html tags in our description
View ArticleList of ALM users for (Microfocus SaaS)
We have HPE/MicroFocus ALM SaaS and we need a list of users including these fields: Login Name, Full Name, email, Activation Status, Locked?
View ArticleData of version control dates and modified by, for scripts in database
I needs to create a report of the dates and who modified a script with Version Control enabled on all projects. I don't think there is an actual report, in ALM version 12.55, that could be run to...
View ArticleIssue with Notifications after upgrade of ALM version?
Hello, After our upgrade IO have noticed that the notification alerts indicator is not being triggered and I am not receiving an email after the defect has been marked as fixed in the system. To test...
View ArticlePatch installation procedure for ALM 12.55?
Hello, We have just installed ALM version 12.55 and would like to know the best practice for patch installation on this version. I see there are four (4) patches available, so would it be best to: a....
View ArticleJava versions supported for ALM 12.6x releases?
Hello, I wanted to find out what the Version 8 requirements behind the Java release for version 12.6x are? We have frequent scanning of our systems for security issues and the release that was...
View ArticleHotfix Wanring in ALM version 12.60?
Good afternoon, Our team was reviewing QC logs and noticed that there are several warning within the log files being logged whenever users are logging into QC. It states the following:...
View ArticleProject Verification error issue after upgrade?
Hello, We have recently upgraded our ALM installation to version 12.60 and were previously at version 12.53. We have an older project that we would like to restore into the new version and when we...
View ArticleAdding more then 6 projects to reports in ALM?
Hi, We are trying to generate few customized reports for several projects whicle adding projects we see that Tool has a limitation where it is not allowing us to add more than 6 projects to generate...
View ArticleAdding more than 4 graphs to the Dashboard page in ALM?
Hello, Is there any customizations that can be done to Add morethan 4 graphs in a Dashboard Page? Currently the system is not letting us to add more than 4 reports/graphs in a single Dashboard page...
View ArticleDoes ALM 12.53 Support Microsoft SQL Server 2014 SP3
Hello. Our support team would like to install 2014 SP3 on our ALM 12.53 servers, and we wanted to make sure it was supported before doing so. I really appreciate any information that you can provide.
View ArticleWhich Versions and patches support Microsoft Azure?
Hello, We were wondering what versions currently are supporting the Microsoft Azure environments? Thanks, HomerJA
View ArticleUsers getting disconnected after a short time from ALM?
Hello, We have uses that have recently gotten new computers with Windows 10 preinstalled (we are using ALM 12.55 and it is supposedly certified for Windows 10). These users log into the client for ALM...
View ArticleA problem occurred when attempting to contact the server error in ALM?
Hello We are experiencing the following error in out ALM server log for only one project: CSequenceManager.getMultipleCurrentSequenceValues(309) Exception in getting sequence value...
View ArticleCross project Reporting issue not validating inALM 12.55?
Hello, We are receiving the following issue creating cross-project graphs, the Module Access in the linked projects is not validated. We are running ALM 12.55 patch 2 and having this issue. Is there a...
View ArticleALM application is consuming too much space in repository drive
Yesterday, I was generating some project exports (QCP files) for some project archives. I opened a few instances of IE and went into Site Admin on each one and started the Project Export process on...
View ArticleALM seems sluggish
Our ALM seemed to be sluggish the other day. We bounced ALM service on server and it seems corrected itself. We are trying to understand what caused slowness and our performance team was asking since...
View ArticleError with connectivity and User info in UFT14.0 and ALM 12.,60?
HI, We are having an issue after our upgrade where we are seeing connectivity errors and getting responses from the system such as "User is not associated with any projects, Please associate the user...
View ArticleUnderstanding different deployment modes for ALM?
Hello, Is thee a document that exists that details the various deployment mode for ALM so we can better understand and determine which mode may meet our needs better? Thanks, HomerJ
View ArticleWhich user account should I use for the ALM install?
Hello. I just wanted to verify something regarding the ALM installation instructions. We plan to install ALM 12.21 on a Windows 2012 R2 server, and I wanted to find out the following. I had intended to...
View ArticleHow to integrate Selenium scripts with ALM?
We are trying to see how to execute Selenium scripts written in Java from ALM. How do we do this?
View ArticleSchedule lab management to reboot machines?
How can I use lab management to reboot the Lab Management machines prior to running the scheduled test sets. What I want to do is every night at 12:00 AM, I want to schedule a reboot of my 2 machines...
View ArticleWhat is ALM Smart Repository
Hello I wanted to know what is ALM smart repository and how to get more info about it, like how the data is stored and way to view it, Also when checked on repo size of a project, the size is different...
View ArticleConfigurations for improving UFT and BPT performance with ALM?
Are there any configurations that can be done to improve our UFT and BPT performance with ALM?
View ArticleUFT 14.52 replay error in ALM
A replay warning is now displayed as a Failure in ALM. Before it would just be a warning but now it is as failed
View ArticleConnectAll ALM Poll query question
I am trying to setup a poll query in connect all for ALM and I am a little confused, I am using the name of the field like this: BG_USER_01["READY FOR TEST" OR "NOT READY"] but when I run my sync...
View ArticleRemove history on ALM automail.
History info shows on all the automail emails but if we manually send an email for a defect, we can click off the history button and the history hides. I've tried in the customization to remove history...
View ArticleNot able to access HP ALM from Remote server
We are not able to access HP ALM from Remote server. We are able to access HP ALM from local machine. We have connected to the network team and they found that there is no issue with the network But...
View ArticleReport of the latest test steps that have failed
Hello. We are wanting to generate a report containing the latest test steps that have failed. Could you please provide a query that will create an excel report containing the latest test steps have...
View ArticleI would like to display a message on the qcbin page
I would like to display a custom message on our qcbin page, and I wanted to see if you could help us with that. We appreciate your help with this.
View Articleintegrating QC and TFS
Our company uses team foundation server (2015) as the company's main application life cycle management and issue tracker. As the test department we have been working on QC alm for years and now we have...
View ArticleGetting Server Muted error - Error establishing socket to host and port:...
Hi - we are getting the following error on our server. Server on 'ALMSVR01' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to...
View ArticleGetting a 503 Service unavailable error in ALM?
Hello, We are getting an http error 503 service unavailable when trying to access our ALM application. Is there something that we should check? thanks in advance, HomerJ
View ArticleUnable to install Excell Add-in for ALM?
Hello, I have installed the add-in for ALM for my Excel 365 and I don't see it anywhere, nor can I access ALM with Excel. What should I do to correct this issue? Thanks, HomerJ
View ArticleExcel-Report error:"Error OnConnection: ...." In ALM?
Hello, I am getting the following when attempting to generate a a report in excel: "Error OnConnection: Object reference not set to an instance of an object" After I click the "Generate" button to...
View ArticleBaseline comparison fails during comparison in ALM?
Hi, We are find the following issue when attempting,to compare baselines to libraries within our ALM application. When we are attempting to compare a library to a baseline, the task fails.An error...
View ArticleError I failing to obtain DB connection to 'qcsiteadmin_db' in ALM?
Hello, We are running ALM 12.20 and having an issue getting a connection to the DB at peak times. After changing the maximum number of database connections in the SA_MAX_DB_HANDLERS site parameter as...
View ArticleWait_Before_Disconnect Parameter question for ALM?
Hi, Does the WAIT_BEfORE_DISCONNECT parameter apply to all connections to ALM. We are discovering that it seems to be applicable to the Site Admin connections as well as the Client user connections. We...
View ArticleProject Failed to Export in ALM?
Hello, We have the the following issue during an upgrade and migration of our projects,. We received the following message: Messages: Failed to export project; Project export failed. The exported...
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