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Cannot create Remote Agent. Check testing tool installation

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I am currently receiving the following error message when I select a UFT test in Test Lab, and click on the ‘Test Scripts’ tab in ALM. “Cannot create Remote Agent. Check testing tool installation.” I am currently using ALM 12.01.141 with UFT 12.54.3256. I have registered the ALM Client on the UFT machine, and I have also verified that the ALM add-in is installed on the machine.

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