We are using a Service account (as suggested) to install ALM on a new Win2016 server.
We login as this user, launch the installer, and when we get to the Service user page, it fails.
We have checked the various Windows permissions per the prerequisites.
Since this was an automatically generated service account, we made sure the UserID did not have a # or other illegal characters as referenced in the Install guide.
what else to check?
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