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Having trouble accessing the new marketplace to download ALM add-ins, tools, and extras?

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Hello, I am having issues when trying to download the HP all add-ins and extras from within ALM by clicking the Tools option on the cabin page. I can access the page but when I try to download the actual products, I am rerouted back to the log in page asking for me to create a passport/log in access account to get the software. I have actually created 2 different accounts and I still cannot authorize. I have been stuck in what appears to be a loop that takes me to the product to select it and then back to the authorization page. Am I doing something wrong? Homer

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