Hello,
We recently upgraded out ALM 12.20 instance to ALM 12.60 (if this make a difference). During the upgrade we upgraded the currently used qcsiteadmin schema to the new version and after the upgrade we applied the new license file provided to us for the new version. After applying the license we are seeing duplicate allocations for the amount of available seats/users than we should have. Should the license have overridden the original license and the available licenses be the same (as we have the same amount purchased but now have 2 times that amount available.
Any ideas as to if we messed something up during the upgrade or was the license not applied correctly?
Thanks,
HomerJ
↧