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UFT connection to ALM fails after SAAS changed to "hpe"

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For our company, the SAAS URL was currently changed to: https://mycompany.saas.hpe.com/qcbin/ (Old URL: https://mycompany.saas.hp.com/qcbin/) After the URL change, some of our QA team members can't connect UFT to ALM. They are receiving the error: "HP Unified Functional Testing...Failed to update components from server. Failure in Spider Module Process. This type of installation requires your application to be executed with administrator privileges, and the UAC is disabled..." Performed the above recommendations, but still getting the error.

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