How do I move one project's database to a different DB server?
We did a migration of our QC/ALM server a few months ago and somehow missed moving the SQL-Server DB for one of our projects to the new DB server. The project has been working alright otherwise, but...
View ArticleALM is getting stuck while performing any check-in / check-out operation in...
Hello. We are currently using ALM 12.53, and it is getting stuck while performing any check-in / check-out operation in Test Plan for most of our automation testing team. The Site Admin looked up and...
View ArticleCannot open QC/ALM after moving databases to new server
The databases were moved from one server to another. We did this so far: - Added NEW DB server to list in DB Servers tab - Created a NEW/blank project to confirm it worked. Then, we did this for our...
View ArticleUpgrading from 11.52 to 12.55, do we need a NEW License key?
We already have HP ALM 11.52 installed in our existing servers and we want to upgrade to 12.55. We are setting up a new application and DB servers and would like to install ALM 12.55 as a new...
View Articlefor some reason the td user did not get created in my prod install
Very odd, I felt I did a new install the same way as I always have but the td account does not exist in SQL and the installation works fine, just no td account is found and worry about the difference...
View ArticleControlling application list outside of QC workflow?
We are looking for a way to be able to change the application list used for defects outside of the QC workflow. Application values change frequently, and updating the list across hundreds of projects...
View ArticleALM-Platform-Loader component has not been initialized as expected. URL...
Hello. I have a user that recently received a newer laptop replacement, and the user is receiving the following error when trying to connect to the ALM server. He is currently using IE 11 on a Windows...
View Articlestatus=MUTED, label=QC server is muted due to unrecoverable error - Error...
Hi - we are getting the following error on our server. Server on 'ALM01' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to...
View ArticleALM 12.21 pending upgrade of Oracle - version compatibility question
Good Afternoon, We are upgrading our Oracle database to 12.2.0.1. Currently we have ALM 12.21 patch 02. Please advise if ALM 12.21 patch 02 is able to work with Oracle 12.2.0.1. Thank you
View ArticleUpgrading ALM 12.21 to 12.55 and getting "The installation cannot continue. A...
We are trying to upgrade (in place) our ALM12.21 to 12.55 and are getting a strange error -- The installer seems to detect a previous instllation -- even though we just ran the 12.21 UNINSTALLER from...
View ArticleMultiple Critical Errors within one project within Microfocus ALM?
Hello, We have recently upgraded from ALM 11.52 to ALM 12.55 and several users (all are running Windows 10 if this makes a difference) are receiving the following error - ALM cannot be loaded properly...
View ArticleCan't Create Excel Reports in ALM 12.55?
Hello, We have recently upgraded from ALM 11.52 to ALM 12.55 and after the upgrade we have registered the clients and updated all of the Excel add-ins. What the users are finding is that when they go...
View Articletest API call not working correctly after upgrade of ALM?
Hello, We have an nightly api test script that is run from a batch file and it is not working correctly after the upgrade we performed on the ALM system. We are getting a "server is not available...
View ArticleALM License Information
Hello Experts, Currently in our ALM PC license Tab i see three types of license installed **Additional test** Named: No Expiration Date : Unlimited InUse : 0 Max : unlimited **Full License** Named: No...
View ArticleALM report to display the test steps grouped by step status and actual tester
Hello. We are in need of a report that will give us the test steps grouped by step status and the actual tester who ran the tests. There aren’t any canned reports that give me this level of...
View ArticleALM integration with GitLab
Hello. We are currently using ALM 12.21 on a Windows 2012 Server R2, and we wanted to find out if ALM has the ability to integrate with GitLab. I have found some information on the internet that...
View ArticleError when loading UFT Test from ALM
We are getting this error when trying to load a test in UFT 12.54. The test resides in ALM. We have not found a way to resolve it. Exception of type: System.InvalidCastException. Source:...
View ArticleALM Services not restarting after server restart?
Hi All, We are having an issue where the services aren't restarting after the server had to be rebooted for OS security package installation to complete. We have tried to reboot the system several...
View ArticleIs there an easy way to obtain group permissions and roles?
Hello, We are attempting to download copies of the group permissions and roles for all of our project. Is there an easy way to download and obtain this information such as through an easy query that we...
View ArticleLDAP timing out issue with ALM Authentication?
Hello All, We seem to be having an issue where the LDAP times out during periods of inactivity. What we are discovering is that we are using a VIP LDAP load balancer and over night or the weekend where...
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