LDAP Timing out intermittently in ALM?
Hello, We are having an issue where the LDAP is timing out in our system intermittently. We have changed the time timeout settings to extend the possibility of it not disconnecting and yet after a...
View ArticleCustom Report in ALM for Automated Scripts
Hello. I am trying to create a report listing the scripts in a given project or subject, that includes the actions within each UFT GUI script. I appreciate any information you can provide. Thank you!
View ArticleTests stuck in "Waiting" status
We have received reports that automated tests being initiated from HP ALM are getting stuck in a "Waiting..." status in the Automatic Runner window. These tests are running on various UFT hosts. These...
View ArticleALM instance CPU spike
One of our ALM instances has a recent cpu and memory spike we noticed that the following query is running: (@P1 varchar(8000),@P2 varchar(8000),@P3 varchar(8000),@P4 datetime)SELECT TOP 1...
View ArticleUsers in ALM overriding older users
New users added to ALM will often write over previous user in site admin area which causes confusion among users when defects or test cases are updated. It seems that a new user (no matter if added at...
View ArticleExtract ALM user list for users active since a certain time
Is there a way to extract the email of users that have been active over a selected time period? ALM doesn't have a mass email button and users are never logged in at the same times. We have over 2000...
View ArticleText cut off in ALM application
When we log in or once logged into the HP ALM application, label text are either hidden or cut-off in the screens, what could be causing this?
View ArticleUFT unable to update ALM client components
We recently patched our ALM server to version 12.55, now when we open UFT and try to connect it to ALM we are getting the following error: Failed to update components from server Failure in Spider...
View ArticleIntegrate ALM with VSTS in the cloud
I need help or guidelines to Integrate HP ALM with Microsoft VSTS in the cloud. I know we can integrate with MS Team Foundation Server, VSTS is the expansion of this tool and all cloud based.
View ArticleALM license questions
We have 3 different licenses in ALM: Full licenses, Business Components, and Additional Defects. How do these get assigned to users? What determines whether a user gets a full license or additional...
View ArticleManagement wants users to input how much time they spent on each test instance
We want to be able to track our users time that they spend on a test instance including prep time before they run the test. So what we would like to happen is when we they run a manual test we would...
View Article"There is a problem that is preventing you from downloading workflow scripts...
We recently moved our ALM to a new server and restored and upgraded the projects to a newer version, when we try and login we are getting the following error for one project. "There is a problem that...
View ArticleAny way to change defect ID's?
We have a few defects in certain projects that we would like to change defect ID's in ALM, is there any way to do this?
View ArticleSlow loading time of script in UFT
The issue is not with the script itself….it is with the amount of time that it is taking to load the script in to UFT from ALM. It is taking an exorbitant amount of time (> 5 mins). I only see the...
View ArticleHow do I backup licenses from Micro Focus ALM, UFT (CC), and LoadRunner?
How do I backup licenses from Micro Focus ALM, UFT (CC), and LoadRunner?
View ArticleQuestion on Named Licensing in ALM
I need a small info on ALM licensing. Does ALM or Test director allow Named user licenses in the past ? Is this functionality available in older version of ALM ? please let me know
View ArticleHow do I remove licenses from Micro Focus ALM, UFT (seat and CC), and...
How do I remove licenses from Micro Focus ALM, UFT (seat and CC), and LoadRunner?
View ArticleAudit Users Added to Projects
Orasi, is there a way to find out which project admin added a user to a project or changed level of access? The Audit_Log table only shows deletion of a user from a project. It does not show adding or...
View ArticleUnable to remove registry keys required for clean uninstall of Micro Focus...
I've been instructed to perform a clean uninstall of our Micro Focus software. There are some registry keys that need to be removed, but I keep receiving the following error:> Error while deleting...
View ArticleALM error - Failed initializing plugin 'Sprinter'. Could not load file or...
I have a user reporting that when they are logging into ALM, they experience a "Failed to initialize. Please contact system administrator for help. Description: Failed initializing plugin 'Sprinter'....
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