LDAP Authorization issue in ALM?
Hello, We came in overnight and our LDAP system is now unable to authorize the users into the system. We changed the authorization type to QualityCenter and restarted the services and this allowed us...
View ArticleIs there a way to get User list with only TDADMIN role from all Domains and...
Hi, I would like know if there is a way to get User list with only TDADMIN role from all Domains/Projects. How do I get that please?
View ArticleNeed help finding SQL Server DB Username and Password
I am trying to connect to the ALM DB and I am not finding the username and password to be working! I also found that when I try to ping the database from Site Admin, it fails as well. How can I get...
View ArticleInstallation Stops at Security Passphrases in ALM installation?
Hello, I am having the issue where the installation stall during the configuration wizard during while attempting installation. We are installing ALM1 12.55 patch 2 (if this makes a difference), and...
View ArticleTransferring repository path to a new location in ALM
Hello, We are planning to move the repository to a new external storage location. We are planning on mirroring the drive after shutting down the services. We will name the drive and map the same as the...
View ArticleMoving repository to a file share in ALM?
Hello, We were told by a consultant that for our particular setup if we were to move our repository to a file share that we would get better resolution and performance from our current installation....
View ArticleWanting to change LDAP server from one to another in ALM?
Hello, We have set up a new LDAP server on out ALM 11 instance and we would like to have our ALM authenticating against that new LDAP server. We have installed the new instance with newer and more...
View ArticleUpgrading and EOL for ALM11?
Hello, We are currently on ALM 11 and we have heard that end of life (EOL) is near for this product and would like to know when the official support ends for this product version and what would be the...
View ArticleALM Upgrade, LDAP users missing, some added back with project restore, but...
We just upgraded our ALM site admin (qcsiteadmin_db) from 11.52 to 12.21 then to 12.55. We noticed that out of 1703 ALM LDAP users from current ALM 11.52 production only about 850 users showed up on...
View ArticleChanged td user password in SQL-Server first, now locked out?
We just tried changing our password for the "td" user in SQL-Server first, now nothing works -- service does not start. What to do?
View ArticleHow to determine the SiteAdmin user used to install ALM?
Hello, We are preparing for our update and as we currently have LDAP authentication as our main authentication protocol and to manage user accounts, we are trying to find out the SiteAdmin account used...
View ArticleSite-Admin differences between HPE/MicroFocus Saas and On-Premise assigning...
We recently switched from HPE/MicroFocus Saas to On-Premise (local). What is the process for assigning Users/Security Groups now? We used to have a nice table with the SaaS Admin tool (not Site...
View ArticleAttempting an upgrade our ALM version and encountering issues during the...
Hello, We are attempting to upgrade our current version of ALM but run the installation it hangs at the security phrase sections and after entering the correct passphrase we never get the next button...
View ArticleRestoring missing data in ALM?
Hello, We have recently had a server crash and we were able to restore from a much older backup to get the project restored. Everything is working correctly on the project and we would like to restore...
View ArticleIssue with removing project in ALM?
Hello, We are trying to test a newly installed install instance. We have created a test instance and added a new project and after we have concluded the testing we are trying to delete that project....
View ArticleIssue when installing ALM 12.55 client?
Hello, We are having an issue when attempting to install the ALM 12.55 client application onto the client systems. During the install operation it fails with the following error: “Windows has found a...
View ArticleNeed to put existing LeanFT tests in our new ALM
We just recently got ALM and want to put our existing LeanFT tests into ALM. Is there an easy way to do this?
View ArticleSetting default Values for Test Cases in ALM?
Hello, Is there a way to set a default value for all tests added to a test set? For example, I have a field called Assigned Developer and I would like to set that as the default value for all within a...
View ArticleMS-Office Skype conflicts with ALM
A couple of our users are having login issues into ALM when Skype is also running. They are getting this error: *Unable to cast COM object of type 'System_ComObject' to interface type...
View ArticleDoes 12.55 Patch 2 include the fix for windows creator
Are there any best practices for ALM 12.55 and Win 10? Get blocked on my win 10 testing machine but was able to install the IE instance on my Win 7 test machine. If I need to update my security team it...
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