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Getting a 503 Service unavailable error in ALM?

Hello, We are getting an http error 503 service unavailable when trying to access our ALM application. Is there something that we should check? thanks in advance, HomerJ

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Unable to install Excell Add-in for ALM?

Hello, I have installed the add-in for ALM for my Excel 365 and I don't see it anywhere, nor can I access ALM with Excel. What should I do to correct this issue? Thanks, HomerJ

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Excel-Report error:"Error OnConnection: ...." In ALM?

Hello, I am getting the following when attempting to generate a a report in excel: "Error OnConnection: Object reference not set to an instance of an object" After I click the "Generate" button to...

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Baseline comparison fails during comparison in ALM?

Hi, We are find the following issue when attempting,to compare baselines to libraries within our ALM application. When we are attempting to compare a library to a baseline, the task fails.An error...

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Error I failing to obtain DB connection to 'qcsiteadmin_db' in ALM?

Hello, We are running ALM 12.20 and having an issue getting a connection to the DB at peak times. After changing the maximum number of database connections in the SA_MAX_DB_HANDLERS site parameter as...

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Wait_Before_Disconnect Parameter question for ALM?

Hi, Does the WAIT_BEfORE_DISCONNECT parameter apply to all connections to ALM. We are discovering that it seems to be applicable to the Site Admin connections as well as the Client user connections. We...

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Project Failed to Export in ALM?

Hello, We have the the following issue during an upgrade and migration of our projects,. We received the following message: Messages: Failed to export project; Project export failed. The exported...

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